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Course Details

CMI Level 3 Diploma in First Line Management


Coventry University
School of Lifelong Learning
Contact Provider
Coventry
3hr session per week for 36 weeks
Short Course
-
-
£921.00
designed for First Line Managers and those aspiring to their first management position.
School of Lifelong Learning , Coventry University , Jaguar Building , Coventry , CV1 5ED, West Midlands, United Kingdom

Diploma in First Line Management Units

  1. Personal development as a first line manager

  2. Improving team performance

  3. Resource planning

  4. Meeting stakeholder needs

  5. Managing and communicating information

  6. Developing individual and teams

  7. Being a leader

 

Format: 

Interactive workshops with tutor presentations, group discussions and activities

 

Course content

 

  • How to develop and use a personal development plan

  • How to plan and manage work

  • Understand how to develop and maintain effective working relationships to achieve objectives

  • Maintain a healthy, safe and productive working environment

  • How to plan resource needs with the team

  • Understand the need for change to resource requirements

  • Monitor, record and control resources within the work area

  • Identify stakeholders and plan to meet their needs

  • The process required to continually improve meeting stakeholder needs

  • Prepare a case to support a change in meeting stakeholder needs

  • Gather and select data

  • Interpret data and information related to a work activity

  • Communicate the results of the information analysis

  • Factors involved in leading a team to achieve agreed objectives

  • Understand the current competencies of individuals and teams

  • How to develop the competencies of individuals and teams

  • Identify issues which affect performance

  • Select and apply the best course of action to address a performance issue

  • Take action to achieve the performance issue of an individual

  • The organisational requirements for the leader

  • Leadership styles

  • How the leader builds a shared sense of purpose with a team

 

Individual Units may be taken to achieve ‘Awards’ and ‘Certificates’ from CMI.

 

 




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